01 / China Duty Free

China Duty Free: Building a Brand System Across APAC

2022–2024

Creative Manager (2D) · Brand Systems & Campaigns

cdf@APAC
Composite overview of cdf APAC retail environments and branded storefronts.

Project in brief

One visual system across brands, campaigns and retail environments.

A regional design system connecting three duty-free brands across identity, campaigns, digital platforms and physical retail in Hong Kong and selected APAC markets.

Challenge

Give three distinct brands a recognisable regional presence across very different markets and retail formats.

My role & ownership

Led day-to-day 2D visual development, seasonal themes, master key visuals and customer-facing rollout, working with specialist teams on spatial and production delivery.

01

Context & Scope

cdf International, Duty Zero and cdf Beauty were expanding across Hong Kong and selected APAC markets. The opportunity was to give the three brands a recognisable regional presence without flattening their individual roles or importing mainland executions unchanged.

I took day-to-day ownership of the 2D visual system after the initial direction-setting phase. My work connected identity applications, seasonal key visuals and digital standards with the customer-facing graphics seen across airport, downtown, cruise and flagship retail.

I developed the visual direction and master assets, directed rollout with the internal team and vendors, and reviewed final output. Spatial planning, engineering, construction and installation remained with the relevant 3D and production specialists.

02

Building the Brand System

System Foundations

The first priority was a practical foundation that could survive constant use. Logo construction, colour, typography and layout rules were developed as working standards rather than presentation-only guidelines.

Those standards gave internal teams and external partners a shared reference for POSM, packaging, signage and campaign production while preserving the character of each brand.

Brand Identity

cdf International and Duty Zero logo lockups on black.

Logo Construction

Duty Zero monogram construction grid and geometry.

Brand System / Motion

Animated corporate colour-system graphic.

Hong Kong Localisation

For Hong Kong, I reworked the promotional system around a clearer information hierarchy and more controlled typography. The result retained group recognition while responding to a denser, faster-moving retail environment.

The redesign made product, price and campaign messages easier to organise across formats without making every execution look identical.

Before / After

Hong Kong POSM redesign comparison across promotional formats.

Physical & Digital Governance

The same logic extended into wayfinding and platform-specific communication. I designed the customer-facing graphic hierarchy for signage, then provided visual direction and vendor review for Xiaohongshu, WeChat and Mini Program applications.

Rather than forcing one layout everywhere, the system defined which brand cues had to remain stable and which could adapt to channel, format and market.

Wayfinding

Category-navigation and signage matrix using brown/gold retail cues.

UX/UI

Mobile-platform UI and visual-system update screens.

Before / After

Xiaohongshu / Little Red Book visual redesign comparison.

Before / After

WeChat Mini Program redesign across multiple mobile screens.

03

Campaign Leadership

Each seasonal campaign began with a central theme and master key visual that I developed. From that starting point, I directed the 2D rollout across POSM, social content, retail screens, promotional materials and selected customer gifts.

Working with the 3D Manager, I also helped translate the campaign idea into decorative treatments, display structures, lighting, VM props and shopfront applications. This kept the physical experience connected to the original creative direction.

Campaign System

Array of seasonal campaign master key visuals.

Selected Seasonal Campaigns

The Spring, Summer and Lunar New Year programmes show how one visual idea could flex across different brands and retail moments.

For cdf Beauty Spring 2023, I created the seasonal theme and master visual before co-leading its translation into a beauty-led environment. Duty Zero Summer 2023 extended a new campaign idea into promotional and VM applications. The 2024 Lunar New Year direction combined festive key visuals, character assets and customer-facing gifts within one system.

Campaign KV

Duty Zero “Discover Masterpieces” wine-collection key visual.

Cross-channel Campaign

2023 cdf Beauty Spring campaign from 2D narrative to in-store rollout.

Cross-channel Campaign

2023 Duty Zero Summer campaign from 2D blueprint to physical VM.

Cross-channel Campaign

2024 Lunar New Year C-LOONG character asset, KVs and physical rollout.

04

Retail Experience

Experience Leadership

As the business expanded, the work moved from campaign graphics into permanent and semi-permanent retail experience. I co-led the customer-visible layer with the 3D Manager, aligning shopfront communication, lightboxes, displays, POSM, lighting and VM elements with the brand system.

My responsibility was the continuity between what customers saw in campaign communication and what they encountered in the store. Vendors and production partners were briefed and reviewed against that shared direction.

Retail overview
Hong Kong downtown stores overview

Store overview shown as project context. My contribution focused on the customer-facing 2D visual system and rollout.

Retail Environment

Duty Zero Causeway Bay flagship shopfront.

Retail Environment

Duty Zero Central flagship shopfront.

VM / Retail Detail

High-end curated-store display and merchandising detail.

Retail Environment

Interior close-up matrix of displays, counters and fixtures.

Retail Baseline

Duty Zero airport shopfront photographed as 2021 baseline.

Retail Baseline

Second airport shopfront / concourse view from the legacy baseline.

Retail Rollout

Redesigned Duty Zero airport concourse storefront.

Retail Rollout

Circular central product display and ceiling feature inside the airport store.

Retail Rollout

Liquor shelving and aisle merchandising view.

Retail Rollout

Circular retail zone with campaign displays and promotional touchpoints.

Retail Rollout

Shopfront and digital-screen application with blue campaign graphics.

Retail Rollout

Compact Duty Zero storefront with branded entrance and display.

Retail Rollout

Store entrance with freestanding promotional display and wayfinding.

Retail Rollout

Wide airport storefront with illuminated signage and campaign screen.

VM / Retail Detail

Gold pavilion-style jewellery display, frontal view.

VM / Retail Detail

Gold pavilion-style jewellery display, three-quarter view.

Surreal Island · cdf Macau

Surreal Island transformed the Grand Lisboa Palace flagship into a synchronised digital environment where luxury products became characters within a surreal animated world.

The concept was developed with Superunion and illustrator Paolo Torres. Within cdfi’s internal creative team, I coordinated the visual rollout and adaptation across nine displays, including large-format walls and an overhead screen.

The project received a 2022 Gold Case for Innovative Scenario Marketing at the China International Advertising Festival and was featured by Campaign Asia.

Experience overview
Surreal Island · cdf Macau — overview film

Project overview documenting the synchronised nine-screen retail environment. The concept was developed with Superunion and illustrator Paolo Torres; I coordinated visual rollout and adaptation within cdfi’s internal creative team.

Award / Case Overview

Surreal Island award-board montage with immersive visuals and recognition.

Sketch

Hand-drawn shopfront concept sketch for Surreal Island.

Sketch

Hand-drawn pillar concept and construction notes.

Sketch

Further pillar / 360-degree environment sketch with annotations.

Final Visual System

Completed surreal forest visual used across the installation.

Character System

Surreal Island character and product-creature library.

Recognition

Award-certificate and event-screen photograph for the 2022 Gold Case.

05

Regional Rollouts

Port City Colombo

Regional expansion tested whether the system could remain recognisable in very different spaces. For Port City Colombo, I co-led the customer-facing visual development of the 2,000-square-metre duty-free destination, covering shopfront graphics, lightboxes, displays and promotional applications.

The work was developed with spatial, production and local-market teams so the identity could respond to the architecture without losing its core visual logic.

Regional Retail

Port City Colombo interior with cdf signage and regional messaging.

Retail Environment

Wide Port City Colombo open shopfront.

Retail Environment

Port City Colombo cosmetics retail interior.

VM

Beauty-display and fixture view in Port City Colombo.

Final Application

Branded beauty wall / AI-assisted lightbox graphic in store.

Packaging

Premium Duty Zero product-packaging architecture on black.

Siem Reap–Angkor

At Siem Reap–Angkor International Airport, I developed and reviewed brand, window and visual-merchandising applications that combined Duty Zero’s retail identity with local architectural references.

The aim was not decorative localisation. It was a coherent airport experience in which regional context and brand recognition could coexist.

Regional launch
Duty Zero Siem Reap opening ceremony

Opening ceremony shown as regional launch context.

Regional Retail

Duty Zero Siem Reap airport store entrance with local architectural cues.

Retail Environment

Wide Siem Reap interior with ceiling and aisle system.

Retail Environment

Siem Reap liquor retail floor.

Retail Environment

Moutai Family flagship area inside the airport store.

Retail Environment

Tobacco retail area with branded bays and digital content.

Retail Detail

Tobacco display and merchandising detail.

Adora Magic City

Adora Magic City required the visual system to work within a non-standard cruise environment. I co-led branded retail communication and VM applications across the maritime space.

The rollout connected the customer-facing brand language with shopfront graphics, product displays and launch communication aboard the vessel.

Retail walkthrough
Adora Magic City retail walkthrough

Retail walkthrough shown as maritime launch context.

Regional Retail

Aerial photograph of the Adora Magic City cruise ship.

Retail Environment

Duty-free shopfront aboard Adora Magic City.

Retail Environment

Cruise retail interior with jewellery / product counters.

Event / Launch

Crowded opening or retail-event photograph aboard the cruise environment.

ZERObot

For the ZERObot activation, I developed campaign key visuals and short-form motion through a controlled GenAI-assisted workflow.

Generated elements were manually art directed, composited and reviewed before use, then adapted for digital and retail communication around the robotic-bartender experience.

Activation reel
ZERObot — award and activation reel

Short-form activation reel. My contribution focused on campaign key visuals, GenAI-assisted visual development and motion asset adaptation; the award recognises the wider ZERObot activation.

GenAI Campaign

ZERObot master KV featuring robotic hands and product.

Physical Activation

ZERObot autonomous robotic-bartender installation in retail.

06

Outcome & Credits

Across two years, the work established a clearer visual foundation for three brands and a repeatable path from identity to campaign and retail delivery. Internal teams and external partners had more usable guidance, while individual markets and formats retained room to adapt.

Client
China Duty Free International
Role
Creative Manager (2D) — Brand systems, campaigns and retail experience
Brands
cdf International · Duty Zero · cdf Beauty
Selected creative partners
Superunion · Paolo Torres
Delivery
Developed with internal teams, local-market teams, vendors, fabricators and specialist production partners

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